Disaster communications guidebook

The manual provides specific guidance on behavioral health preparedness for a spectrum of extreme events. Although the information is not specific to pandemic preparedness, the guidebook includes several components related to communicating about hazards and addressing behavioral health issues that special populations face. The booklet's relevance stems from its use of nuance and depth in communicating the topic, and the materials use a repetitive format to identify behavioral health responses to disaster (i.e., Coping & Confidence, Communication, Connection, and Self-reliance). The information is also well-organized and divided into categories that reflect the message, audience, and timing relative to the disaster phase. The practice is particularly robust because it is specially tailored to its target audiences, which may consist of emergency responders, healthcare workers, parents, seniors, the disabled, and ethnically and culturally diverse groups. Note that the online version of the guidebook is in booklet format and can be most easily read when printed.

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