Public Health Practices

Grassroots coalition assembles network of community services to meet needs of county's vulnerable populations

Source Agency: 
Lawrence-Douglas County Health Department
,
Kansas

A grassroots community coalition in Kansas, called Together Prepared, takes a new twist on countywide efforts to increase communication and enhance individual, neighborhood, and organization preparedness with an emphasis on the needs of vulnerable populations.

Background

Public health partnership establishes countywide information hotline at local public library

Source Agency: 
Lawrence Public Library
,
Kansas

A Kansas library worked with health, academic, and community partners to set up a disaster information call center that provides emergency notifications (when necessary) and year-round preparedness information.

Automated clinic registry simplifies vaccine clinics

Source Agency: 
The Ohio State University
,
Ohio

During H1N1, The Ohio State University established a hotline to triage ill students and register them for clinic appointments.

Telephone triage and treatment protocol

Source Agency: 
University of Wisconsin-Madison
,
Wisconsin

Decision-making templates and staffing plans for an H1N1 hotline allowed nurses to screen and prescribe antivirals to ill students.

Poison control center used as vaccine safety hotline

Source Agency: 
Cincinnati Health Department
,
Ohio

A city health agency developed tools to help a local hospital's drug and poison information center respond to H1N1 vaccine safety and adverse event calls.

Public-private partnership increased H1N1 vaccinations

Source Agency: 
Snohomish Health District
,
Washington

Staff at a health district hotline provided vaccine information to more than 2,000 people interested in attending mass vaccination clinics.

Preparedness exercises allow county to open H1N1 mass vaccination sites

Source Agency: 
Polk County Public Health
,
Minnesota

Thanks to the experience gained from previous exercises, a rural Minnesota county was able to quickly open three mass vaccination clinics in October 2009.

Minnesota H1N1 FluLine

Source Agency: 
Minnesota Department of Health
,
Minnesota

Minnesota created the nation's first hotline to screen and prescribe antivirals or clinical evaluation to ill callers during H1N1.

Using call centers to increase surge capacity: projects HEALTH and HELP

Source Agency: 
Agency for Healthcare Research and Quality (AHRQ)
,
Colorado

Denver Health worked with regional partners to create concepts for using poison control centers as emergency information hotlines during disasters.

Medical Coordination Centers

Source Agency: 
New Jersey Department of Health and Senior Services
,
New Jersey

A concept paper provides a process by which a public health department can provide statewide accessibility to select medical information and home medical treatment during an influenza pandemic. Existing Medical Coordination Centers (MCCs) are proposed as regional centers for public health operations, such as phone banks, home visit dispatch, provision of medical advice, security, Medical Reserve Corps operations, antiviral dispensing, and EMS coordination.

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