Public Health Practices

Interactive, visual tool helps people with communication needs stay safe in emergency shelters

The Massachusetts Department of Public Health created a visual tool for two-way conversations between emergency shelter staff and people with communication needs. The booklet allows shelter staff to ensure residents know how the shelter operates and residents to use images to express their needs and concerns.

Summer heat illness fact sheets in 12 languages help reach limited-English proficient populations

California’s downloadable fact sheet on preventing and treating heat illness is available in Arabic, Armenian, Cambodian, Chinese, English, Farsi, Hmong, Korean, Laotian, Russian, Spanish, Tagalog, and Vietnamese.

Resources about winter weather and carbon monoxide address preparedness needs of new immigrants

Educational resources are available in more than 20 languages, including Bosnian, Burmese, Farsi, Korean, Punjabi, Romanian, Swahili, Tagalog, Tigrigna, and Ukrainian.

Influenza education program increases surveillance capacity among rural, limited-English-speaking agricultural communities

Employees with limited or no English skills who work with swine or birds in rural agricultural areas may have little knowledge about influenza if they lack access to in-language educational programs. The Minnesota Center of Excellence for Influenza Research and Surveillance developed a train-the-trainer program to address such a need. Training materials cover practical, basic knowledge about influenza detection, prevention, and control in people, birds, and swine.

Toolkit helps emergency managers meet the needs of Latino communities

The National Council of La Raza’s (NCLR) Institute for Hispanic Health developed the Emergency Managers Tool Kit: Meeting the Needs of Latino Communities to address the specific needs of Latino communities during an emergency.

Disaster Planning in San Francisco’s Chinatown Trains, Empowers Community Members as Responders During First 72 Hours

To prepare for earthquakes and other emergencies, the Chinatown Disaster Preparedness Committee developed a bilingual disaster response plan in 2007 that enlists community member participation.

Background

Using a multi-prong, multi-partner approach to address emerging language needs after a disaster

The Vietnamese and Latino communities have been well-established in New Orleans, Louisiana. The Vietnamese began coming to New Orleans in the mid-1970s, starting their own restaurants, stores, and organizations. Primarily established in New Orleans East and the West Bank, the Vietnamese community has developed a self-sustaining community network, including health care resources.

New Approach to Translation Helps Minnesota Respond to H1N1

The 2009 H1N1 influenza pandemic prompted the Minnesota Department of Health (MDH) to design an innovative process to help planners determine which languages to translate and how many resources to print in other languages.

Faith-based collaboration provides outreach in multiple languages

The state worked with faith-based organizations and houses of worship to develop and distribute H1N1 information. Materials are available in Chinese, Haitian Creole, Polish, Portuguese, Russian, Spanish, and Vietnamese.

H1N1 Foreign and Sign Language Resources

The department maintains a clearinghouse of H1N1 resources in 32 different languages. Resources were gathered from numerous public health agencies and represent a variety of information. The quantity of materials available in each language varies. For instance, the CDC's vaccine information statements are only available in Spanish and Chinese, while H1N1 resources pertaining to refugees are available in Kirundi and Burmese.

H1N1 Fact Sheets in Multiple Languages

Fact sheets and resources from the Connecticut Department of Public Health provide basic information about H1N1 influenza in multiple languages. A fact sheet answers many frequently asked questions, including questions about influenza transmission, prevention, symptoms, and treatment. The fact sheet links to other documents, including documents that focus on preventing and containing influenza in children.

Home Care Guide: Providing Care at Home During Pandemic Flu

The Home Care Guide provides the public with a comprehensive description of how to care for sick family members at home during a pandemic. It includes lists of emergency supplies, guidelines on how to limit the spread of disease at home, instructions on how to take care of sick household members safely and effectively and basic information about pandemic flu. This guide was created prior to the emergence of novel H1N1 flu virus in 2009.

Booklet in eight languages teaches influenza home care

This guide on how to care for ill family members at home is available in Arabic, Chinese, Haitian Creole, Khmer, Portuguese, Russian, Spanish, and Vietnamese.

H1N1 materials cover basic information, special groups, and school vaccination clinics

Educational resources, many of them tailored for school and parent use, are available in Arabic, Chinese, French, Hmong, Khmer, Lao, Portuguese, Russian, Spanish, Tagalog, Thai, and Vietnamese.

"When Words are Not Enough" Communications Training Program for Responders

The Woodside Fire Protection District (WFPD) in Woodside, California, along with the Commission for Disabilities for San Mateo County and the San Mateo County Special Education Local Planning Agency (SELPA), developed an educational tool to teach responders simple methods for emergency communications with people who have disabilities and special needs. The program includes a video, written manual, communication booklet, and poster.

Comic book teaches pandemic preparedness and resilience

"No Ordinary Flu" features a child learning how his ancestors experienced the 1918 influenza pandemic and teaching his family about preparedness. It is available in 20 languages, including Arabic, Bosnian, French, Hmong, Korean, Oromo, Punjabi, Tagalog, and Ukrainian.

Guide helps people prepare for and respond to disasters

Two agencies created a preparedness handbook for people with disabilities and their families, available in Spanish and Haitian Creole.

Guide helps communities learn about pandemic flu

A community handbook available in Spanish discusses how families and individuals can stay safe during an influenza outbreak.

Emergency Preparedness Training Curriculum for Latino Promoters

The Montgomery County Advanced Practice Center (APC) in collaboration with the County's Latino Health Initiative (LHI), reached out to the county's growing Latino/Hispanic community by integrating emergency preparedness training into an existing program. The initiative aims to increase awareness and knowledge about emergency preparedness within the Latino/Hispanic community by conducting community education sessions led by lay health educators, or health promoters.

Communications campaign and toolkit provide preparedness resources for individuals and organizations

Flip-charts, posters, and brochures provide all-hazards preparedness information in Chinese, Farsi, French, Khmer, Korean, Russian, Spanish, and Vietnamese.

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